Knowledgebase

Inside the Knowledgebase, we list answers to the questions frequently faced by ISPsystem clients and partners. If you didn't find the answer, please contact our support team through chat.

Software licenses

• Move a license to a new server
• Trial versions of control panels
• License activation
• Renew, update and delete the license
• How to purchase a license
• No license available for your server
• License upgrade

Payment and renewal

• Auto-payments
• How to pay for ISPsystem services?

Other questions

• How to change username and email?
• Can not log into a control panel/my account/client area

Technical support

• "Support incidents” and how to use them
• Tickets, their statuses, and associated questions
• Technical support from ISPsystem company
• Feature requests and bugs

Panel setup

• Update the panel
• Panel versions: Stable or Beta
• Install a panel on the server

Video tutorials

• Detailed instructions on Youtube channel