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50 questions to ask while developing user and technical documentation

For half a year we have been rewriting old articles and writing new ones. There is a list of 50 questions that help us improve our documentation.

BILLmanager: how to configure pre-defined templates and unsubscribe buttons

In our first article, we described three types of mass mail: system emails, newsletters, and security notifications.

Mass mail in BILLmanager: types and differences

To make provider and customers cooperation more comfortable and efficient BILLmanager provides three types of trigger mailing.

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Tape-recorder — a tool for QA automation

Hi! My name is Victor Burov and I am a developer at ISPsystem. I would like to share my experience with QA automation.

Five fears of developers and how we battled them

When a company comes through changes by altering its development approach, creating new products, adding more features to existing products...

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How to get the most out of a conference: tips from ISPsystem business developers

A conference business trip is like a sprint at Olympics: You get ready for months in order to do your best on day X.

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