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50 questions to ask while developing user and technical documentation

For half a year we have been rewriting old articles and writing new ones. There is a list of 50 questions that help us improve our documentation.

BILLmanager: how to configure pre-defined templates and unsubscribe buttons

In our first article, we described three types of mass mail: system emails, newsletters, and security notifications.

Mass mail in BILLmanager: types and differences

To make provider and customers cooperation more comfortable and efficient BILLmanager provides three types of trigger mailing.

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What is XaaS? IaaS vs SaaS vs PaaS: what’s the difference. Examples

XaaS or Anything-as-a-service. It includes all the services in a cloud that customers can order over the Internet. "X" can be changed: IaaS refers to

How to get the most out of a conference: tips from ISPsystem business developers

A conference business trip is like a sprint at Olympics: You get ready for months in order to do your best on day X.

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How to get ready for a business conference.

This article will be especially useful for those who attend conferences to meet with clients and partners, search for new leads, develop their busines

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