From a technological heterogeneity to a unified system – how a hosting provider from Kazakhstan modernized its IT infrastructure

Unihost.kz is a hosting provider from Kazakhstan. The company has been in the market for over 12 years and offers a full range of solutions for your business – from domain registration and hosting to powerful virtual servers.

The provider understands business needs and therefore knows how to ensure the stability, security, and smooth operation of any project through the use of advanced technologies

Today, the provider services 5,000 websites and has more than 3,000 clients worldwide.

The hosting industry is one of the most competitive in the IT market. Virtual servers have essentially become a mass-market commodity, and demand for them continues to grow. Clients have also become more demanding of providers: security, a high level of stability during operation, and speed of service delivery play a key role when choosing a provider.

To retain loyal clients and attract new ones, providers need to evolve, optimizing their IT infrastructure and business processes within the company through the use of modern platform solutions.

Unihost.kz's hosting infrastructure has long been based on products from various vendors, including:

Fragmented IT infrastructure became the main problem for the hosting provider. Software products were difficult to integrate with each other and required constant refinement, which required large financial investments.

The company realized that its infrastructure needed modernization – a move away from the technological heterogeneity toward multifunctional ecosystem solutions where all the necessary functionality is available “out of the box”.

Unihost.kz needed to select a solution that would comprehensively ensure the operability of all key processes and at the same time:

After studying the CIS vendor market, the provider selected ISPsystem products.

Unihost.kz selected the BILLmanager platform to automate billing and service management. The system operates as a unified control center, covering the entire cycle of working with IT resources – from ordering and status tracking to financial accounting and project distribution.

The platform is integrated with the VMmanager virtualization system, which has become the foundation of the provider's infrastructure and enables the automation of cloud server provisioning and management.

Unihost.kz selected the DNSmanager panel to provide clients with NDS hosting and active services. It also has integration with BILLmanager.

The selection of ISPsystem solutions allowed Unihost.kz to obtain a comprehensive solution with the following critical advantages:

Infrastructure management automation

A comprehensive solution that provides centralized management of the entire IT infrastructure and critical business processes, including sales and resource allocation. The software also supports seamless capacity scaling to meet business needs.

High availability

The VMmanager platform implements load balancing mechanisms and High Availability clusters. In the event of equipment failures, the system automatically distributes virtual machines between working nodes, guaranteeing service continuity for the provider and clients.

Localization

BILLmanager easily adapts to the document management requirements of different countries. The platform also offers multi-currency support and a multilingual interface, making it an ideal solution for providers with a global presence.

Flexibility and customization

The open API of ISPsystem solutions allows you to adapt product functionality to your unique needs. For example, you can create custom integrations with other external solutions.

Ecosystem-based approach

Products are ready to integrate with each other without complex external modifications, ensuring unified management of all business processes.

In-depth technical documentation and knowledge base updated on continuous basis

the vendor ensures that the provider specialists have all the necessary tools to independently solve problems and quickly implement necessary improvements.

Unihost.kz eliminated infrastructure fragmentation and automated key operations using ISPsystem ecosystem solutions, reducing service activation time to 2–5 minutes. This simplified service, reduced operating costs and increased predictability for both the provider and the clients. 

The ISPsystem ecosystem has become a central element of Unihost.kz's customer processes and continues to evolve alongside the business.