Information about the process of updating lifetime licenses after February 8, 2016
We would like to remind you that starting from February 8, 2016, lifetime licenses, which have been purchased after December 17, 2014 will require a purchase of Update Subscription, as we have announced at the end of 2014. For licenses, which were purchased prior to December 17, 2014, free updates are included until February 1, 2017.
What will actually happen after February 8, 2016
Every Lifetime license for any ISPsystem software product includes one year of free updates. Once the year has elapsed, a message will be displayed in your control panel, stating that an Update Subscription needs to be purchased in order to continue receiving updates for this license for another year. The cost of such subscription equals 50% of the yearly license for the given product.
How to obtain further updates
In order to simplify the process of getting further updates for different types of clients, we have prepared detailed manual with screenshots.
I. You have purchased a Lifetime license for yourself
- If you have purchased a Lifetime licenses for yourself directly from ISPsystem, please read the following instruction.
- If you have purchased a Lifetime license for yourself from one of our hosting partners or resellers, please contact your license merchant directly.
II. You are a hosting provider or software reseller and have purchased ISPsystem´s Lifetime licenses for you clients, please read the following instructions.
Please note, that any discounts valid for your account for software purchases, will also be valid for Update Subscriptions.
Why it’s important to get regular updates
Despite the fact that updating your software is optional (the control panel will continue functioning, even without a valid Update Subscription), we strongly recommend keeping your control panel updated to the latest versions, as it ensures its stability, security, and of course, having access to the newest functionality. You can read more about it in our Documentation.
We’re ready to help
If you have any question about getting updates for your Lifetime licenses, including via API, please don’t hesitate to ask us. We’re here 24/7, and ready to provide you with our full assistance, to ensure that everything goes smoothly.
Regards, Team ISPsystem