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How to determine the source and method of payment

Use case

When dealing with payments, you may need to find out:

  • by which payment method the payment was made;
  • who created and credited the payment. For example, a client or an administrator.

It may be useful for:

  • control of bonus or cashback accruals when a separate payment method is created for them;
  • tracking payments that are manually credited by the administrator.

Solution

To check:

  1. Payment method: enter BillingPaymentsPayment method column.
  2. Who credited the payment:
    1. Enter BillingPayments;
    2. Select the payment.
    3. Click HistoryUser column.
The article was last updated on 08.05.2025. The article was prepared by technical writers of ISPsystem