License activation

To start using your control panel after installation, you need to activate the license during the installation process using the license token

If you want to update license after the trial, go to Settings → System overview → Update license.

To start using your control panel after installation, you need to activate the license. The license will be activated automatically provided that the following requirements are met:

If there is no public IP address on the server or you didn’t specify it when ordering the license, or it doesn’t match the actual IP, the license won’t be activated automatically.

An activation key is generated automatically when you order a license. You can find it in the Welcome email or in your Client area (Licenses v5 → Choose the license → three dots → About the license).

To activate the license with the key, complete the steps below:

You can use the key only once. To re-activate the license, will need a new key. You can generate a new key yourself once a month in the Client area or request a new key from your provider.

Execute the /usr/local/mgr5/sbin/licctl fetch ispmgr <activation key> command, where ispmgr is a short name of a control panel.

Execute the less -R /usr/local/mgr5/var/licctl.log command to find a reason of the failure in the log file.

If you cannot activate the license yourself, contact ISPsystem specialists.

ISPsystem specialists will access your server and activate the license. This is a safe operation. For more information please read the article How to allow access to your server..