Knowledgebase

Inside the Knowledgebase, we list answers to the questions frequently faced by ISPsystem clients and partners. If you didn't find the answer, please contact our support team through chat.

Payment and renewal

• How to pay for ISPsystem services?
• Auto-payments

Panel setup

• Install a panel on the server
• Panel versions: Stable or Beta
• Update the panel

Technical support

• Technical support from ISPsystem company
• Tickets, their statuses, and associated questions
• "Support incidents” and how to use them
• Feature requests and bugs

Software licenses

• How to purchase a license
• Renew, update and delete the license
• License activation (v5)
• Trial versions of control panels
• No license available for your server
• Move a license to a new server
• License upgrade

Other questions

• Can not log into a control panel/my account/client area
• How to buy hosting?
• How to change username and email?
• How to get support for products of the 4th generation?

Video tutorials

• Detailed guides on Youtube channel