Administrator competency profile

ISPsystem platforms are complex software products. To effectively manage the platform, it is desirable for an administrator to possess a number of technical competencies. This article contains a list of recommended knowledge and skills for the platform administrator.

Background knowledge

• Understanding of the OSI model and the principles of basic network protocols
• Knowledge of LInux family operating systems
• Understanding of REST API principles 
• Understanding of the principles of relational databases (MySQL, MariaDB)
• Understanding of LDAP principles

Basic skills

Linux family OS administration

• OS installation and update
• Remote connection to the server via SSH
• Working in a terminal
• Perform operations with files
• Creating and running bash scripts
• Managing standard threads
• Managing processes and system services
• Installing and updating software using package managers, managing repositories
• Managing users and access groups (ACLs, security policies)
• Configuration of network interfaces
• Firewall configuration
• Server diagnostics (analyzing error logs, using monitoring utilities)
• System backup

Knowledge and skills of DCImanager administrator

• Understanding of the technologies used in data centers
• Understanding of Docker containerization technology and performing operations with Docker containers
• Working with MySQL
• Understanding of IPMI, Redfish, SNMP equipment management protocols
• Knowledge of NetFlow statistics collection protocol
• Knowledge of network protocols DHCP, TFTP
• VLAN operation skills
• Skills of working with BMC console
• Windows family OS administration skills
• Skills in configuring server equipment (servers, switches, routers, RCPs) and UPS