9502

Description

Unable to get the update status. This error may occur when sending the request /update_status from the dci_updater_1 service to the dci service.

Contents

Error 9502, Failed to get update status

Possible solutions

• Check the dci service status and examine the service log:

  1. Connect to the server with the platform via SSH.

  2. Run the command:

     systemctl status dci

  3. If the service status is different from active, restart the service:

     systemctl restart dci