9524

Description

Failed to open access for technical support. When opening access, the platform:

1. Adds the SSH settings required for the technical support connection.
2. Restarts the sshd service.

Contents

Error 9523, Failed to add ssh data

Possible solutions

• Check the status of the sshd service:
  1. Run the command: 

     sudo systemctl status ssh

  2. If the response does not contain the line Active: active, start the service and add it to the autorun: 

     sudo systemctl start ssh && sudo systemctl enable ssh