5167

Description

When creating a physical network or making a request to the IPmanager module, the error "Request to service ipmgr failed" occurs.

Contents

Error 5167, Request to service ipmgr failed

Cause

The ipmgr container on the platform server failed to load correctly. This prevents IPmanager from responding to requests, even if the integration is properly configured.

Possible solutions

• Recreate the ipmgr container:
  1. Connect to the server with the platform via SSH. For more information about connecting via SSH, see Workstation setup.
  2. Run the following commands:
     

     docker stop ipmgr
     docker rm ipmgr
     vm start

• If integration with an external IPmanager is configured, check the availability of the external IPmanager.