5979

Description

Error when requesting the auth service.

Contents

Error 5979, Request to service auth failed

Possible solutions

• Examine the error message. It contains the cause of the problem.
• Check the correctness of the data, access rights, and availability of the authorization service.
• If the platform version is 2026.02.1 or higher, examine the logs /var/log/vm_writer.log in the vm_back container.
• If the platform version is lower than 2026.02.1, examine the logs /var/log/vm_writer.log in the vm_box container.