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Administrator competency profile

ISPsystem platforms are complex software products. To effectively manage the platform, it is desirable for an administrator to possess a number of technical competencies. This article contains a list of recommended knowledge and skills for the platform administrator.

Background knowledge

  • Understanding of the OSI model and the principles of basic network protocols
  • Knowledge of LInux family operating systems
  • Understanding of REST API principles 
  • Understanding of the principles of relational databases (MySQL, MariaDB)
  • Understanding of LDAP principles

Basic skills

Linux family OS administration

  • OS installation and update
  • Remote connection to the server via SSH
  • Working in a terminal
  • Perform operations with files
  • Creating and running bash scripts
  • Managing standard threads
  • Managing processes and system services
  • Installing and updating software using package managers, managing repositories
  • Managing users and access groups (ACLs, security policies)
  • Configuration of network interfaces
  • Firewall configuration
  • Server diagnostics (analyzing error logs, using monitoring utilities)
  • System backup

Knowledge and skills of BILLmanager administrator

  • Working with MySQL, MariaDB
  • Web server configuration 

The article was last updated on 05.29.2025. The article was prepared by technical writers of ISPsystem