Notifications (problems)

problems

Result: list of elements

Notifications

Access level: user

Show list of problem notifications

Function: problems.show

Result: list of elements

In the platform web interface: section Notifications in the left menu of the platform.

Supports filtering, sorting, and pagination. To display resolved problems, use the filter properties=solved.

Access level: root, admin

Parameter	Type	Required	Value
`elid`	Positive integer	no	`id` of the notification for filtering the list.
`description`	String	no	Search by problem description. Wildcard character `*` is supported.
`properties`	String (enumeration)	no	Filter by properties. Allowed values: `lvmessage`, `lvwarning`, `lverror`, `lvcritical`, `solved`, `auto`. Multiple values are specified via semicolon.
`dateinit.from`	Date and time	no	Start of the date range for notification appearance. Format: `YYYY-MM-DD HH:MM:SS`.
`dateinit.to`	Date and time	no	End of the date range for notification appearance. Format: `YYYY-MM-DD HH:MM:SS`.
`sort`	String	no	Column name for sorting: `dateinit`, `problem_id`, `description`, `sameproblemcount`.
`pagesize`	Positive integer	no	Number of records per result page.
`startidx`	Non-negative integer	no	Offset of the first record for pagination.
`sok`	String	no	Value `ok` confirms operation execution. Not required for the `show` function.

Attempt automatic problem resolution

Function: problems.solve

Result: successful operation execution or error message

In the platform web interface: button Solve in the notifications list.

If the problem cannot be resolved automatically, the notification status will not change. Confirmation via parameter sok is required.

Access level: root, admin

Parameter	Type	Required	Value
`elid`	Positive integer	yes	`id` of the notification that needs to be resolved.
`sok`	String	yes	Value `ok` confirms operation execution. Without this parameter, changes will not be applied.

Show notification parameters

Function: problems.edit

Result: successful operation execution or error message

In the platform web interface: button Details in the notifications list.

Returns detailed notification data, including full log and description.

Access level: root, admin

Parameter	Type	Required	Value
`elid`	Positive integer	yes	`id` of the notification for viewing details.

Show notification generation log

Function: problems.log

Result: successful operation execution or error message

In the platform web interface: tab Log in the notifications list.

Returns chronology of events related to notification generation and status change.

Access level: root, admin

Parameter	Type	Required	Value
`elid`	Positive integer	yes	`id` of the notification for which the log needs to be shown.

Delete notification

Function: problems.delete

Result: successful operation execution or error message

In the platform web interface: button Delete in the notifications list.

Supports deletion of multiple notifications via comma. Confirmation via parameter sok is required.

Access level: root, admin

Parameter	Type	Required	Value
`elid`	String (list)	yes	One or several `id` of notifications via comma. For example, `123,456`.
`sok`	String	yes	Value `ok` confirms operation execution. Without this parameter, changes will not be applied.

Ignore notification

Function: problems.ignore

Result: successful operation execution or error message

In the platform web interface: button Ignore in the notifications list.

Marks the notification as ignorable — it will not be hidden (if not deleted via additional parameter delete_problem), but at the same time will not be registered again when a similar exception occurs. Confirmation via parameter sok .

Access level: root, admin

Parameter	Type	Required	Value
`elid`	Positive integer	yes	`id` of the notification that needs to be ignored.
`sok`	String	yes	Value `ok` confirms operation execution. Without this parameter, changes will not be applied.
`delete_problem`	Flag	no	Delete notification by `elid` in the selected operation.

Global settings of the notifications module

Function: problems.settings

Result: successful operation execution or error message

In the platform web interface: section Notifications → button Settings.

Returns or modifies parameters of the problems module operation.

Access level: root, admin

Parameter	Type	Required	Value
`param_name`	String	no	Name of the configurable module parameter.
`param_value`	String	no	New parameter value.
`sok`	String	no	Value `ok` confirms saving changes.

Set filter by client

Function: problems.filter

Result: successful operation execution or error message

In the platform web interface: filter panel in the section Notifications.

Filter conditions are saved and applied to all subsequent calls to problems.show until the filter is changed or reset.

Access level: root, admin, user

Parameter	Type	Required	Value
`description`	String	no	Filter value by description. Wildcard character `*` is supported.
`properties`	String (enumeration)	no	Filter by properties: `lvmessage`, `lvwarning`, `lverror`, `lvcritical`, `solved`, `auto`.
`dateinit.from`	Date and time	no	Start of the date range. Format: `YYYY-MM-DD HH:MM:SS`.
`dateinit.to`	Date and time	no	End of the date range. Format: `YYYY-MM-DD HH:MM:SS`.
`reset`	Flag	no	Value `on` resets all set filters.

Navigate to control panel

Function: problems.gotoserver

Result: successful operation execution or error message

In the platform web interface: button Go in the notifications list.

Returns a link for navigation to the context of the server or service to which the problem relates.

Access level: root, admin

Parameter	Type	Required	Value
`elid`	Positive integer	yes	`id` of the notification for which the navigation link needs to be obtained.

Log in to the panel with user rights

Function: problems.su

Result: successful operation execution or error message

In the platform web interface: button Log in in the notifications list.

Generates a temporary key for authorization under the user account. Used for diagnosing problems on the client side.

Access level: root, admin

Parameter	Type	Required	Value
`elid`	Positive integer	yes	`id` of the notification related to the user.

ignorelist

Delete ignore rule

Function: ignorelist.delete

Result: successful operation execution or error message

In the platform web interface: section Notifications → button Ignore rules → button Delete.

The deleted rule stops being applied to new notifications. Existing notifications, previously added by the rule to the ignore list, will again continue to be registered.

Access level: root, admin

Parameter	Type	Required	Value
`elid`	Positive integer	yes	`id` of the rule for deletion.
`sok`	String	yes	Value `ok` confirms operation execution.