Recalculation of expenses

You can recalculate client expenses from a specific date. This operation may be necessary if client expenses were calculated incorrectly or without taking discounts into account.

To recalculate the service, go to Tools → Recalculate expenses → Add:

1. Service ID — enter the identifiers of the services that need to be recalculated, separated by spaces.
2. Recalculate from:
   • service processing;
   • service creation;
   • any date.
3. Recalculation to date:
   • Service expiration date;
   • any date.
4. Discount — specify, if necessary, the discount amount to be used for recalculation.
   The discount will be applied to the client's expense, which is calculated taking into account all discounts and promotions applicable to this service.
5. Comment — specify the reason for the recalculation. After recalculation, the comment cannot be edited.
6. Click Next.
7. Click Complete.

After recalculation, erroneous service charges will be deleted and new ones will be created.