Recalculation

With this function, the provider can recalculate the customer's expenses from a certain date.  For example, this may be necessary if the customer's expenses were calculated incorrectly or without consideration of the discount.

To recalculate a service:

1. Go to Tools → Recalculation → press Add.
2. Specify recalculation parameters:
3. 1. Service ID separated with a space character.
   2. From which date will the recalculation be made: activation of the service, creation of the service, or any date.
   3. To which date will the recalculation be made: Service expiration date or to any date.

   4. Discount amount.

      Note:

      The discount will be applied to the customer's expenses calculated considering all discounts and promotion actions valid for this service.
   5. Optional Comment.
4. Press Next → Finish.

After recalculation erroneous expenses on the service will be removed and new ones created.