Dedicated server services management

A dedicated server (DS) is a type of hosting where the client is provided with a separate physical server.

In BILLmanager, you can work with dedicated servers either from the provider's (platform administrator) side or from the client's side.

DS management options from BILLmanager
DS operations	Провайдер	Client
DS order
DS parameter change*
Delete DS
Enable DS
Disable DS
Order additional IP addresses
Modify and delete additional IP addresses
Service renewal
Tariff change
Change of service options
View statistics on resource usage
View service change history
View instructions on using the service
Create a service request to a client/provider
Set the filter by client
Log in to DCImanager 6 platform

* — an option of settings is determined by user permissions. The provider has access to more settings of the dedicated server than the client.

On the provider side

Provider can manage dedicated servers that users have ordered in BILLmanager. Dedicated servers are managed in the Products/Services → Dedicated servers section. The provider has access to all management options, except for ordering new dedicated servers.

Available actions:

• Edit — change the tariff settings. For more information, see the chapter Changing DS parameters;
• Delete — delete the server. BILLmanager will delete the service and send a request to DCImanager 6 to remove the DS;
• Enable — enable the server;
• Disable — disable the server. The button disables the dedicated server service and its associated switch port, but does not shut down the server itself;
• IP-addresses — order, change or delete additional IP addresses for the dedicated server;
• Renew — renew the service; 
  
• Change tariff — change the tariff for the active service. For more information, see the article Rules of tariff change;
• Options — order, edit, and delete additional services. For more information, see the article Tariff plan DCImanager 6;
• Statistics — view statistics on resource usage for the required period;
• History — view service changes. The following information is available: 
  • the change date;
  • change description;
  • name of the user who made the change;
  • IP address from which the user logged in;
  • the function that was used;

• Instructions— view the instruction for the service. Instructions button is available in the interface if the Service activation notification template parameter is set for the service;
• Ticket — write a service-related message to the client. The field supports adding markup in Markdown format;
• Filter by client — set a filter by client services;
  
• To panel — switch from the BILLmanager platform to the DCImanager6 platform. DCImanager6 will open in the other browser tab;
• Log in — switch to the client account.
  

Changing DS parameters 

You can Edit the following dedicated server settings:

• •  Main settings:
    • Auto renewal — set up automatic renewal for a period;
    • Processing module — select a processing module;
    • Expiration date — set the service validity period;
    • Scheduled deletion — schedule removal at the end of the paid period;
    • IP address;
    • Domain name — specify the domain name of the service - a unique identifier that is used to name the service;
    • Password — specify a password to access the server;
    • Username;
    • User password;
    • Operating system;
      
    • Identifier — select the identifier of the dedicated server on the DCImanager platform;
    • Rack number — select the rack number to which the server is installed;
    • Label — select the label (identifier) of the server;
    • Serial number  — enter the serial number;
  • Prices for:
    • one month;
    • three months;
    • six months;
    • a year;

• • Add-ons:
    • extra services included in the tariff, e.g. Control panel license, Public IPv4 addresses, IPv6 addresses, Processor, etc.

The following information can be found in the Edit form:

• order date; 
• traffic balance;
• comment — you can leave or read a comment on the service. The information is available only to the provider's employees.

On the client side

You can:

• order new dedicated servers;
• work with them in your client area;
• switch from the billing platform interface to the DCImanager 6 platform.

Available actions:

• Order — order a new dedicated server. For more information, see the chapter Order DS; 
• Edit — change the tariff settings. For more information, see chapter Changing DS parameters;
• Delete — delete the server. Provider will delete the service and send a request to DCImanager 6 to remove the DS;
• IP-addresses — order, change or delete additional IP addresses for the dedicated server if they are included in the tariff;;
• Renew — renew the service; 
  
• Statistics — view statistics on resource usage for the required period;
• History — view service changes. The following information is available: 
  • the change date;
  • change description;
  • name of the user who made the change;
  • IP address from which the user logged in;

• Instructions — view the instruction for the service. Instructions button is available in the interface if the Service activation notification template parameter is set for the service;
• Ticket — write a service-related message to the provider. The field supports adding markup in Markdown format;
• To panel — switch from the BILLmanager platform to the DCImanager6 platform. DCImanager6 will open in the other browser tab;

Order DS

To order a dedicated server from client area:

1. In the left menu go to Products/Services → Dedicated Servers → select the service → click Order button.
2. Select a dedicated server with the required number of resources or customize this number if the provider has enabled this feature.
3. Click the Order button and specify other settings for the dedicated server. For example:
   
   • domain name — a unique identifier that is used to designate a service. Domain names allow users and applications to refer to devices by clear names rather than IP addresses;
   • operating system — the operating system installed on the server. For example, AstraLinux, CentOS, Ubuntu, etc.;
   • number of public IPv4-addresses included in the tariff, etc.

   Parameters may vary depending on how the provider has customized the tariff plan and its content.

4. If the provider has included License agreement in the tariff plan, then:
   
   1. Read the License agreement.
   2. Check I have read and agreed to the License agreement.
5. Select a payment period:
   
   • • month;
     • three months;
     • six months;
     • year.

The minimum order period is one day.

1. Configure the parameters of the dedicated server.
2. Click the Pay button.
3. Select a payment method.
4. Click Order to finish the payment.

The dedicated server will be available under Products/Services → Dedicated Servers

Changing DS parameters

You can change Auto renewal settings per period and view the following dedicated server settings:

• •  Main settings:
    • Order date;
    • Expiration date — service validity period;
    • IP address;
    • Domain name — unique identifier that is used to name the service;
    • Password — password to access the server;
    • Username;
    • User password;
    • Operating system;

• • Add-ons:
    • extra services included in the tariff, e.g. Control panel license, Public IPv4 addresses, IPv6 addresses, Processor, etc.
  •  Statistics
    • traffic balance;

  • Order information

    • Order details after change — details on services included in the tariff;
      
    • Total — the total cost of paid services according to the tariff.